Product FAQ
What makes the magnets in the holder strong, and
how does it ensure a secure hold for smartphones?
The five magnets in the car holder provide
robust magnetic power, further strengthened by
six broadened metal plates. This ensures a firm
grip on your smartphone, keeping it securely in
place, even on less steep roads.
Is the holder suitable for different phone models
and brands?
Yes! The universal magnetic car holder is
compatible with various phone models,
including iPhone 12, 11, Huawei, Xiaomi,
Samsung Galaxy, and more.
What functions does the holder serve, apart from
holding the phone?
In addition to being a magnetic phone holder,
it also functions as a car navigation GPS
holder, offering a lazy support stand for added
convenience during your driving trips.
Are there any restrictions on the type of air vents
this holder can be used with?
The gaps between the clips are different to
securely fix on various air vent sizes. However,
it's not recommended for irregular or round air
vents.
Will the rubber exterior gripper protect my air vents
from scratches?
Yes, the rubber exterior gripper is designed to
safeguard your air vents from scratches,
ensuring the longevity of your car's interior.
How easy is it to install the holder, especially while
traveling?
Extremely easy! The small size and lightweight
design make it ideal for travel. You can install it
effortlessly with one hand, and no tools are
required – simply slide the support into your grille
for instant ventilation support.
Customer Support
How can I contact your customer service?
You can get in touch with us regarding any matters
related to your TechLok product through the
following channels:
Hotline:
1-855-558-1565
Email:
Customer Support:
Returns and Replacements:
Technical Support:
Warranty, Returns & Replacement
Does the SideEye Car Phone Mount offer a warranty?
We provide a 30 day limited warranty to
address any product-related concerns. Please be
aware that all ExtraCredit Slim Charger returns
undergo investigation to determine the root cause
of the issue, aiming to prevent similar
occurrences in the future. It's important to note
that damages resulting from user negligence,
such as water damage or accidental drops, are
NOT covered under this warranty. Kindly obtain
a ticket number from our customer service team,
which will serve as a reference for your
interactions with us and for any troubleshooting
video or audio recordings.
How long does it typically take to receive a
replacement device?
Once we have received the defective device, you can anticipate receiving the replacement within
7 to 10 days.
